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FREQUENTLY ASKED QUESTIONS

The first in South Australia, Plan Lab is a state-of-the-art projection studio created to offer clients an immersive experience by providing projections of plans and elevations at 1:1 scale that clients are able to walk through. Builders, developers, architects and designers work hard to optimise their project design but there was no way to be sure the design was perfect, until now.

PLAN LAB FOR BUSINESSES

Plan Lab welcomes businesses in the property sector, including construction, design, project sales and marketing, to walk through their projects, or assist their clients while walking their developments.

Plan Lab is a flexible and dynamic studio space ideal for the following purposes:

• Hosting design workshops for development teams of new projects where designs can be optimised in real time

• Project launches and sales events for off-the-plan developments

• A cost-effective virtual sales environment for small-scale developments where display product is not feasible

HOME BUILDERS

If you are planning your new home or renovation with any of Adelaide’s custom or boutique home builders, Plan Lab welcomes you with the perfect environment to collaborate on design and specification. Walking through your new design at a 1:1 scale will allow you to refine, optimise and problem solve for an outcome you will have confidence in.

Corner of Railway Terrace & London Road Mile End South, South Australia (opposite Safcol Fish Market)

Located only minutes from the heart of the Adelaide CBD.

A standard Plan Lab session runs for 1-hour, we have a number of other session durations which you can select at your time of booking.

A 1-hour session at Plan Lab costs $500 (Inclusive GST).

Please contact the team at hello@planlab.com.au so that we can discuss your requirements and assist you with the most appropriate package.

PLAN LAB
Mon – Fri 9am – 5pm (By appointment)

Our standard session times are below:

9:00am – 10:00am
10:15am – 11:15am
11:30am – 12:30pm
1:15pm – 2:15pm
2:30pm – 3:30pm
3:45pm – 4:45pm

VIRTUAL DISPLAY VILLAGE
Mon & Wed 1pm – 5pm (By appointment)
Sat & Sun 11am – 5pm (Open for walk-ins)

Availability can be seen in the booking form here which is current in real time.

Plan Lab is also available to be booked for events by the development industry to showcase a new project in a tailored event after hours or on weekends. To discuss this type of studio booking contact the Plan Lab team on hellop@planlab.com.au.

To personalise your Plan Lab experience, all sessions must be booked in advance. Unfortunately, we aren’t able to accommodate walk-ins as another booked in session will be underway.

Floor space dimensions: 24m x 13m

Floor space m2: 312m2

Wall space dimensions: 13.2m x 8m

Wall space m2: 105.6m2

Yes, all aspects of your home can be projected at 1:1 scale. Where very large designs don’t fit our studio space in single view, our team will continually shift the plan as you explore the various areas of the design.

This isn’t an issue; Plan Lab can project each level of the project, one level at a time. You can project as many plans as you would like within your allocated session time.

The files must be PDF’s of at least 1MB with the floorplan scaled to 1:100 scale. Plans for projection need to be submitted in advance of your session so our team can test prior to your arrival. Plans can be submitted via our online booking form, however you can book a session and supply the floorplan and elevation PDF files closer to your scheduled session but no later than 3 day prior to your booked session time.

Plan lab has been created to make the building journey easier. Architects, landscape architects, interior designers, developers, custom builders and individual home builders would all benefit from using Plan Lab.

Plan Lab is also an exclusive benefit for customers of Rivergum Homes who will experience their preferred designs with their sales consultants in a private 1-hour studio session.

*Please read the CAN I USE PLAN LAB WITH MY PREFERRED BUILDER? for further information regarding volume builders and their clients booking a session at Plan Lab.

For the first time in South Australia, you can explore a design in full scale while walking between rooms and manoeuvring furniture props into position to better understand the spaces. This includes a variety of beds, dining table, partial walls, couches, bedside tables and more.

Plan Lab helps minimise the risk of a plan not meeting your needs.

You’ll be greeted by our Plan Lab Design Consultant, who will facilitate the viewing of your floorplans. Rivergum Homes customers will be accompanied by their sales consultant.

To get an even better sense of space, our Plan Lab Design Consultant will roll out furniture props so you’re able to walk around your rooms, with furniture in place.

You can walk the plans on the floor, admire your elevations up to 8m in height or get a completely different perspective by inspecting the plans from a height from our ‘Look Out’.

Of course, we believe it would be very beneficial to have your builder and architect with you during your session. While our Design Consultant will be available to you during your session to assist with the technical side of things, note taking and offer any assistance where necessary they are not a qualified architect or builder. In order for you to get the most out of your session at Plan Lab it would be ideal to have the experts along for the experience.

The Plan Lab Design Consultant can be available to take notes during your session should you request this, these notes will then be provided to all attendees post session.

No, your builder or architect will still look after this process. If there are any changes required to your floorplans, our Design Consultant can assist with taking notes as you walk through your design. These are then sent to you and your builder or architect after the session and they will then finalise the designs with your requested changes.

We recommend planning ahead with several design options that can be projected during your Plan Lab session.

Once you complete the online booking form you will be sent a confirmation e-mail summarising your appointment and what we recommend you bring in preparation.

We’ll need a PDF of at least 1MB of your floorplan in 1:100 scale and any elevations of the home facades sent to us 3 days prior to your session.

There’s no limit to what can be projected so consider, for example, the benefits of reviewing a site plan with landscape design during your studio session.

Yes, absolutely. We welcome any family members or children to attend the session. We encourage you make this a shared experience to assist you throughout your walkthrough. We have a dedicated ‘kid’s area’ with wooden toys and drawing activities to keep them busy. We also have a cushioned bench seat should the children wish to read a book or watch a device!

Of course. Each session is paid for separately, so if you’d like to walk through your updated floorplan again, you can book another session.

Plan Lab is a wholly owned subsidiary of Rivergum Homes Group. While we openly welcome and encourage external consultations, we reserve the right to decline any bookings made by an employee of a builder deemed to be in direct competition to Rivergum. Clients of competitors are welcome to book a session at Plan Lab, however the appointment will be open to the clients only and representatives from the builder are unable to attend.

Should a booking be made by one of our direct competitors we reserve the right to decline the booking. Notification will be provided of the decline as soon as possible via the contact details provided in the booking, prior to the appointment. A full refund will be provided within 5-10 business days of the notification. If in doubt, and to avoid any disappointment, please contact our friendly team to confirm prior to booking on (08) 8354 7870 or email hello@planlab.com.au.

If you need to reschedule your appointment, 48-hour notice is required to allow us to fill this session with another client.

Requests of cancellation and return of your fee is available for sessions cancelled 3 days or more prior to your session. After this time, a cancellation fee applies or you are able to reschedule your appointment at another available time at no extra cost. A full refund will be provided within 5-10 working days of the notification. If in doubt, and to avoid any disappointment, please contact our friendly team to confirm prior to booking.

To cancel or reschedule your appointment, please email the Plan Lab team on hello@planlab.com.au and the team will get in touch with you to confirm the cancellation or book you in for another session time.